🔒 Privacy Policy

1. Information We Collect

When you use Azomart - Your Local Bazaar, we collect certain information to provide you with the best experience and fast delivery service:

• Personal Information: Name, email address, phone number, complete shipping address (including PIN code 204216 and nearby areas)
• Account Information: Login credentials, profile information, seller/buyer status
• Transaction Data: Purchase history, payment information, delivery preferences
• Location Data: To verify delivery within our 20km service radius
• Usage Data: Browsing behavior, device information, IP address

2. How We Use Your Information

• Process and fulfill your orders within 24 hours delivery commitment
• Calculate delivery charges (₹29 flat rate within 20km radius)
• Communicate with you about your orders and delivery status
• Improve our local bazaar services and user experience
• Send promotional offers and updates (with your consent)
• Prevent fraud and ensure secure transactions
• Verify delivery address within Sasni, Hathras, Rodayan area

3. Information Sharing

We value your trust and do not sell your personal information. We may share your information only with:

• Local Sellers: To fulfill your orders from nearby sellers
• Delivery Partners: For 24-hour delivery service within 20km radius
• Payment Processors: For secure payment handling (Razorpay, etc.)
• Legal Authorities: Only when required by law

4. Data Security

We implement industry-standard security measures to protect your data:

• SSL encryption for all transactions and data transfer
• Secure payment gateways with PCI compliance
• Regular security audits and updates
• Restricted internal access to personal data
• Secure storage of delivery addresses and contact information

5. Cookies & Tracking

We use cookies to enhance your browsing experience on Azomart. These help us:

• Remember your preferences and saved addresses (like Rodayan, Sasni)
• Understand how you navigate our local bazaar
• Improve our website performance and loading speed
• Show you relevant products from nearby sellers

You can control cookie settings through your browser preferences at any time.

6. Your Rights

As an Azomart user, you have the following rights:

• Access: Request a copy of your personal information we hold
• Correct: Update or correct inaccurate delivery address or contact data
• Delete: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing communications anytime
• Delivery Preferences: Update delivery address within 20km radius

7. Delivery & Refund Policy

• Delivery within 24 hours: If we fail to deliver within 24 hours, delivery charges will be refunded
• 20km Radius: Orders outside 20km radius will be automatically cancelled
• ₹29 Delivery Charge: Non-refundable except for delayed deliveries
• Returns: Products can be returned within 7 days if damaged or incorrect
• Refund Process: Refunds processed within 5-7 business days

8. Children's Privacy

Azomart is intended for users above 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Contact Us

If you have any questions about this privacy policy or your data, please reach out to us:

• 📞 Phone: +91 9720022018, +91 9335061686
• ✉️ Email: support@azomart.in
• 📍 Address: Azomart Headquarters, Village Rodayan, Tehsil Sasni, District Hathras, Uttar Pradesh - 204216
• ⏰ Hours: Monday-Saturday, 10:00 AM - 7:00 PM

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services or legal requirements. We will notify you of any significant changes via:

• Email notification to registered users
• Website banner notification
• SMS alert for critical updates

Continued use of Azomart after changes constitutes acceptance of the updated policy.